1. How far is Hotel Da Zhong Airport from Shanghai Pudong International Airport (PVG)?

Just 3 kilometers (approx. 5 minutes by car) — one of the closest hotels to PVG, with a complimentary 24/7 shuttle running every 15–20 minutes.

2. Is there a free airport shuttle?

Yes! We offer a complimentary 24/7 airport shuttle to and from Pudong Airport Terminals 1 & 2. No reservation needed — simply meet us at the designated pickup point outside arrivals.

3. What are your check-in and check-out times?

Check-in: 2:00 PM | Check-out: 12:00 PM. Late check-out (subject to availability) and 24/7 luggage storage are available at no extra charge.

4. Can I store my luggage before check-in or after check-out?

Absolutely! We provide free, secure, 24-hour luggage storage — perfect for early arrivals, late departures, or long layovers.

5. Do you offer breakfast? What’s included?

Yes! Our on-site restaurant serves a complimentary continental and Asian breakfast daily (6:30 AM – 10:00 AM), featuring fresh dumplings, noodles, bread, eggs, fruit, coffee, and tea — ideal for early flights.

6. Is Wi-Fi free and reliable?

Yes — complimentary high-speed fiber Wi-Fi is available throughout the hotel, including guest rooms and business areas, with speeds optimized for video calls and streaming.

7. Are rooms soundproofed?

Yes! All rooms feature premium soundproofing to ensure restful sleep, even with runway noise or city activity nearby — a top-rated feature by guests.

8. Do rooms have USB charging ports and work desks?

Every room includes USB-A/USB-C ports, dual power outlets, and a ergonomic work desk with task lighting — perfect for business travelers and remote workers.

9. Is the hotel suitable for overnight layovers?

Absolutely. Our quiet rooms, 24/7 service, free shuttle, and in-house dining make us one of Shanghai’s top-rated layover hotels — ideal for 6–18 hour stops.

10. Can I book a room for just a few hours?

Yes! We offer “Day Use” or “Hourly Stay” options (subject to availability) for travelers needing a shower, nap, or quiet space between flights.

11. How do I get to the city center (Bund, Lujiazui)?

Take Metro Line 2 from Longyang Road Station (5-minute taxi ride). The hotel is a 10-minute drive to Lujiazui and 25 minutes to the Bund.

12. Is there parking available?

Yes — free on-site parking is available for guests. Spaces are limited, so please notify us in advance if you plan to drive.

13. Do you have rooms for families or groups?

We offer twin, double, and family suites with extra beds or connecting rooms. Please request when booking to ensure availability.

14. Is the hotel pet-friendly?

Unfortunately, we do not currently allow pets, except for certified service animals.

15. What languages do the staff speak?

Our front desk and service staff are fluent in Mandarin and English, with many also speaking basic Japanese, Korean, and Russian.

16. Do you have a business center or meeting rooms?

Yes! Our 24/7 Business Center offers printing, scanning, and high-speed workstations. We also have 3 private meeting rooms (6–30 pax) with AV equipment, available for hourly rental.

17. Is there an on-site restaurant? What kind of food do you serve?

Yes — our Da Zhong Restaurant serves fresh, local Shanghainese cuisine (e.g., xiaolongbao, noodles, congee) and international breakfast items, with quick service for time-sensitive travelers.

18. Can I book directly through your website?

Yes! Book direct at https://shanghaidazhongairporthotel.com for best price guarantee, complimentary upgrades (when available), and direct support.

19. What’s your cancellation policy?

Most bookings are free to cancel up to 24 hours before check-in. Special rates or promotions may have different terms — always review your booking confirmation.

20. How do I contact customer service?

Call us at +86-21-38799999-0. Our 24/7 team is ready to assist with bookings, inquiries, or special requests.